FAQ
PKkicks sneakers Shopping FAQs
1.Payment method: Supports Visa /Master/JCB /AE/ and other bank cards and credit cards, supports Zelle Paypal and Bank Transfer
2 0rder process: Customer places order--pkkicks sneakers staff provides QC---Customer confrms QC--pkkicks sneakers staff aranges delivery
3 0rter tatus f the paynent sucesstul, you vil feceive Orde Conination, and you ship the goods,you wil eceive Order Shiperd You can egsler and og into your acount to check the order
status.
4.Shoe packaging: shoes have exclusive shoe , no invoice
5. Transportation method: Use DHL/USPS/FEDEX and other transportation methods
6.Package tracking issues: The tracking number wil be updated 1-3 days after delivery, and the customer willreceive an emailnotification
.Delivery time: Delivery time generally takes 9-12 working days
ant sues enoral therg are not as ounties ith tarit ol nernm ustangrs to asist oustom learanro ofre hipoin eustms hearance proes onethe ra ost ofr an tetns
duty and pick up the package)
9.Customs issues: Customs checks from time to time. If intercepted, we will reissue it.
10 Shoe exchangereftnd issues Contac pkkicks sneakers before shipent for shoe exchange or refund Please refer to Retun Policy for specicretun policy after shipment
11. Delivery faled: Contact customer service as soon as possible to obtain the local post offce phone number and proactively sign for the package
fie a package loss complan diecty wth the post ofice. Then you wil geta complant numnber. Plese ledacxk the complaint number to customer service., oustomer service vil contactlogstcs to
intervene, start the investigation process, and then reship or refund you
If you have any questions, please feel free to contact PKkicks sneakers staff at any time
Whatsapp:+1 816 553 6506